‍Last update: October 8, 2024

Be Easy Viagens e Intercâmbios LTDA, registered under CNPJ 50.674.314/0001-48, headquartered at Avenida Paulista, 302, Bela Vista - ZIP Code 01310-000 - Brigadeiro Station, is committed to protecting the privacy and security of personal data of its users and clients. This Privacy Policy establishes guidelines on the collection, use, storage, processing, and protection of information collected on the website beeasyintercambio.com, in compliance with the General Personal Data Protection Law (LGPD) - Law No. 13,709/2018.‍

1. Definitions

For the purposes of this Privacy Policy, the following are considered:

• Personal Data: information related to an identified or identifiable natural person.

• Data Subject: natural person to whom the personal data refers.

• Data Processing: any operation performed with personal data, such as collection, storage, use, sharing, and deletion.

2. Collection of Personal

2.1. Information Provided Voluntarily

• Contact and Registration Forms: We collect information such as name, email, phone, address, and exchange preferences when you fill out our forms to request information or contract our services.

• Communications: Records of communications, including emails, chats, and other interactions, to better serve you and improve our services.

2.2. Automatically Collected Data:

• Browsing Information: We use Google Analytics and Facebook Pixel to collect data such as IP address, device type, operating system, browser type, pages accessed, time spent, and interactions made on the site.

• Cookies: Files that are stored on your device to recognize your preferences and improve your experience. Additional details are in Section 5 of this policy.

3. Use of Personal Data

The collected personal data is used for the following purposes:

• Service Provision: Process your requests, provide information about exchange programs, and execute contracts.

• Experience Improvement: Personalize your experience on the site, recommending content and services according to your interests.

• Communications: Send newsletters, promotions, updates, and relevant information, provided there is prior consent.

• Analysis and Statistics: Understand user behavior to improve our services, products, and marketing strategies.

• Legal Compliance: Meet legal and regulatory obligations, including requests from competent authorities.

4. Data Sharing

4.1. Third-Party Service Providers:

• We may share your data with partner companies and suppliers that assist in the operation of the site and the provision of services, such as educational institutions abroad, airlines, insurance companies, and technical service providers.

• These third parties are contractually obligated to protect your personal data and use it only for the purposes specified by us.

4.2. Legal and Regulatory Authorities:

• We may disclose your personal data to comply with legal obligations, judicial or administrative orders, or to defend our rights in legal proceedings.

4.3. International Data Transfer:

• As we offer exchange programs abroad, it may be necessary to transfer your personal data to other countries. We will take all reasonable measures to ensure that your data is treated securely and in accordance with this policy.

5. Cookies and Similar Technologies

5.1. What are Cookies?

• Cookies are small text files stored on your device that allow us to recognize you on future visits, personalize content, and collect information about site usage.

5.2. Types of Cookies Used:

• Essential Cookies: Necessary for the site to function and for you to navigate and use its features.

• Performance Cookies: Collect information about how users use the site, allowing us to improve its performance.

• Functionality Cookies: Allow the site to remember choices you have made (such as language or region) to provide a more personalized experience.

• Advertising Cookies: Used to provide more relevant ads to you and your interests.

5.3. Cookie Management:

• You can configure your browser to refuse cookies or alert you when a cookie is being sent. However, disabling cookies may affect the availability of some site features.

6. Data Security

6.1. Implemented Security Measures:

• Encryption: We use security protocols such as SSL to protect data transmission.

• Access Controls: Restriction of access to personal data only to authorized employees and partners.

• Monitoring: Monitoring systems to detect suspicious or unauthorized activities.

6.2. Confidentiality:

• All collaborators and partners who have access to personal data are contractually committed to maintaining confidentiality and protecting the privacy of data subjects.

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7. Data Retention

7.1. Storage Period:

• We store your personal data for the time necessary to fulfill the purposes for which they were collected, as described in this policy, or as required by applicable laws and regulations.

7.2. Data Deletion:

• When personal data is no longer necessary, it will be securely deleted, unless there is a legal obligation to keep it.

8. Rights of the Data Subject

8.1. Rights Guaranteed by the LGPD:

• Confirmation and Access: Right to confirm the existence of processing and access your personal data.

• Correction: Request the correction of incomplete, inaccurate, or outdated data.

• Anonymization, Blocking, or Deletion: Request the anonymization, blocking, or deletion of unnecessary or excessive data.

• Portability: Right to request the transfer of data to another service or product provider.

• Deletion: Request the deletion of personal data processed based on your consent.

• Information: Right to be informed about the entities with which your data has been shared.

• Consent Revocation: Right to revoke consent at any time.

8.2. Exercise of Rights:

• To exercise your rights, contact us via email: contato@beeasyintercambio.com. We will respond to your requests in accordance with applicable legal deadlines.

9. International Data Transfer

9.1. Transfer Policy:

• As part of our services, your personal data may be transferred and stored on servers located outside Brazil, especially when involving foreign educational institutions.

9.2. Protection Measures:

• We ensure that such transfers are carried out in compliance with the LGPD and we adopt appropriate measures to ensure the protection of your personal data.

10. Links to Third-Party Websites

10.1. Responsibility for External Content:

• Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend that you read the privacy policies of each site you visit.

11. Children and Adolescents

11.1. Protection of Minors:

• We do not intentionally collect personal data from minors under 18 without the consent of parents or legal guardians. If we become aware that we have collected personal information from a minor without such consent, we will take steps to delete that information as quickly as possible.

12. Changes to this Privacy Policy

12.1. Updates:

• This Privacy Policy may be periodically changed to reflect changes in our personal data processing practices. The updated version will always be available on our website, with the date of the last update.

12.2. Notifications:

• If we make significant changes to this policy, we will notify you through appropriate channels, such as email or notices on the site.

13. General Provisions

13.1. Applicable Legislation:

• This Privacy Policy is governed and interpreted in accordance with the laws of the Federative Republic of Brazil.

13.2. Competent Forum:

• Any disputes or controversies arising from this policy will be resolved in the forum of the district of São Paulo, SP, with express waiver of any other, however privileged it may be.

14. Contact

In case of questions, requests, or comments related to this Privacy Policy or the processing of your personal data, please contact us:

Be Easy Viagens e Intercâmbios LTDA

• CNPJ: 50.674.314/0001-48

• Address: Avenida Paulista, 302, Bela Vista - ZIP Code 01310-000 - Brigadeiro Station

• E-mail: contato@beeasyintercambio.com

We are committed to protecting your privacy and ensuring the security of your personal data. We appreciate your trust in Be Easy Viagens e Intercâmbios and we are available for any clarifications.

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